Canadian government says OpenAI will take further steps to strengthen safety protocols

The Canadian government says that OpenAI CEO Sam Altman has agreed to take steps to immediately strengthen safety protocols, according to a report by Wall Street Journal. This follows a mass shooting incident at a high school in which OpenAI flagged the suspect and suspended his account, but did not alert authorities.

These changes look to primarily involve law enforcement, with commitments to notify police about potentially suspicious use of ChatGPT. We don't have any confirmation from the company at this time, but Canada's Artificial Intelligence Minister Evan Solomon says he "asked OpenAI to take several actions, which Altman has agreed to do."

Please see my statement.

🇨🇦

Veuillez consulter ma déclaration. pic.twitter.com/wg24dMGl3r

— Evan Solomon (@EvanLSolomon) March 5, 2026

Solomon attended a virtual meeting with Altman to discuss how the company "would include Canadian privacy, mental health and law enforcement experts into the process to identify and review high-risk cases involving Canadian users." He says OpenAI has pledged to provide a report to outline these new protocols.

He also asked Altman to make these changes retroactively and to review previous suspicious incidents on the platform, providing law enforcement with data when necessary. We don't know if OpenAI has consented to that part.

Engadget has reached out to OpenAI to ask about these changes and if they'll be exclusive to Canada. We'll update this post if we hear back.

This isn't the first step the company has made to make things right with Canada. Ann O’Leary, OpenAI's VP of global policy, recently suggested that the company would be tweaking its detection systems to better prevent banned users from returning to the platform. The company banned the alleged shooter's original account due to "potential warnings of committing real-world violence" but he was able to make another one.

This article originally appeared on Engadget at https://www.engadget.com/ai/canadian-government-says-openai-will-take-further-steps-to-strengthen-safety-protocols-164151618.html?src=rss